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WEBINAR

Capitalizing on the Latest Trends in Conversational Commerce

Sprinklr has partnered with Zach Mastromatto of Facebook to explore this business-critical trend, and identify key steps that can help your brand take full advantage.

  • Discover how conversational commerce (C-Comm) is creating a new meeting place between retail and online stores

  • Understand why this is a key area of focus for brands in 2021 — including the need to create a frictionless customer experience

  • Learn how the COVID-19 pandemic has accelerated this trend — and why it will continue to grow in years to come

  • Identify the risks facing brands that fail to embrace C-Com and build relationships with customers

Speakers:

Zach Mastromatto
Strategic Partner Manager, Business Messaging
Facebook
Pabel Martin
Lead Solutions Consultant, Global Strategic Accounts
Sprinklr

Watch the webinar

Originally broadcast on Thursday, April 1, 2021

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