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Capitalizing on the Latest Trends in Conversational Commerce

Sprinklr has partnered with Zach Mastromatto of Facebook to explore this business-critical trend, and identify key steps that can help your brand take full advantage.

  • Discover how conversational commerce (C-Comm) is creating a new meeting place between retail and online stores

  • Understand why this is a key area of focus for brands in 2021 — including the need to create a frictionless customer experience

  • Learn how the COVID-19 pandemic has accelerated this trend — and why it will continue to grow in years to come

  • Identify the risks facing brands that fail to embrace C-Com and build relationships with customers


Zach Mastromatto
Strategic Partner Manager, Business Messaging
Pabel Martin
Lead Solutions Consultant, Global Strategic Accounts

Watch the webinar

Originally broadcast on Thursday, April 1, 2021


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