With a vision to simplify the way people connect with each other and the world around them, cloud leader LogMeIn needed to track the success of their social media programs and understand how social activities were impacting key sales, marketing, and customer service goals.
Within the past year, LogMeIn has experienced rapid growth. To strategically scale their social team, it became crucial to understand the volume of content streaming in over social channels. But they lacked the data to make informed business decisions and drive engagement.
Download this case study to see how LogMeIn utilized Sprinklr to analyze their social data