How Moen Streamlined Their Social Strategy and Became A Leader in Style, Service, and Social
With multiple tools in place, Moen did not receive the insights needed to create a streamlined, efficient social strategy. The team knew they needed a platform that solved for multiple use cases, and would create efficiencies across departmental functions. Sprinklr fit the bill.
Moen has now adopted Sprinklr’s Listening Insights, Benchmarking, and the paid module across marketing, care, and advertising. As a result, they have a detailed view of which channels, content, and strategies resonate best with their customers.
- 94% decrease in response time
- Ability to optimize advertising campaigns in real time
- Received executive buy in with increased reporting functionalities
Download the case study to learn how Moen broke down silos and gained important insights across marketing, care, and advertising.