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Watch Now - Webinar: A Crisis Management Playbook for Modern Channels

Speed is everything during a crisis — especially one that plays out on fast-moving modern channels like social media and messaging.

The good news? These channels don’t need to be a liability. They can be leveraged and turned into a strength.

In this 20-minute webinar you’ll get a playbook from Sprinklr’s VP of Product Marketing, Paul Herman, on how to handle a crisis on modern channels, including:

  • How to define what a crisis looks like for your organization and take action to build a plan

  • How to monitor modern channels for warning signs and track conversation trends

  • How to build and activate advocates

Access the webinar on demand

Originally broadcast on Wednesday, April 15, 2020


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