Social Marketing Technology Convergence: Rise of Social Suites
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Join Sprinklr and VP & Research Director, Brigitte Majewski of Forrester as we discuss the rise of the social suites and how you can deliver the highly demanded, exceptional experiences of today and the future.
Brigitte will discuss how the social marketing technology landscape is dense but can be categorized into five distinct social technology point solutions: social listening platforms, social advertising technology, word-of-mouth platforms, onsite social tools, and social media management solutions.
Sprinklr, the only leader in the Forrester Social Suites Wave, offers a unified front office. The goal? To better enable brands to deliver superior customer experiences. The opinion?
The only vendor in this evaluation capable of delivering all five social technology categories at depth… Sprinklr presents a “unified front office” proposition to move beyond the confines of social media into omnichannel communication management with consumers though abilities still lie in social media.” – The Forrester Wave™: Social Suites, Q4 2019
In this webinar you’ll learn:
  • How to unify your front office and deliver exceptional customer experiences
  • How Forrester approached their research and derived their conclusions
  • What you can do today

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Speakers:

Grad Conn
CXMO

Brigitte Majewski
VP, Research Director, Forrester

Angela Gann
Sr. Solutions Consultant, Sprinklr