CXUnifier Awards
The CXUnifier Awards celebrate outstanding brands and individuals who continuously elevate customer experience and drive positive business outcomes through bold innovation.
Submissions for the 2024 CXUnifier Awards are now closed.
Winners will be announced at Sprinklr’s CXUnifiers event in New Orleans in May 2024, where they’ll be honored at a special awards ceremony.
They’ll also enjoy industry-wide recognition and the opportunity to share their success stories with a global audience.
Award Categories
Honors an individual or team that has achieved mastery in delivering exceptional customer experiences. This award celebrates commitment to excellence, creativity and effectiveness in shaping impactful customer journeys.
Recognizes a team using Sprinklr to give back, showcasing technology's potential for positive social impact.
Honors a visionary customer service leader who has pioneered exceptional customer experiences.
Recognizes outstanding use of AI in customer service to enhance support processes and service excellence for both customers and agents.
Recognizes a team at the forefront of digital service transformation, using chatbots to boost customer interactions and sales.
Recognizes an individual or team that has demonstrated outstanding creativity for a winning social media campaign.
Recognizes excellence in leveraging data analytics, social listening insights and/or marketing analytics to derive valuable business insights and make informed, data-driven decisions.
Recognizes a customer adept at using data analytics to identify and turn market shifts into strategic opportunities.
How to be a CXUnifier
Nominating
Customers, partners and Sprinklr account teams may submit nominations. Click the link associated with the award for which you’d like to submit a nomination, and answer the questions in the form that opens. Then click “submit.” Nomination deadline is 11:59 PM Pacific on March 24, 2024.
Judging
Nominations are reviewed by a panel of judges that represent a cross-section of Sprinklr organizations and products as well as industry experts. They will evaluate nominations for each category based on overall quality of the response with a focus on customer experience, business impact, and the achievements laid out in each award category.
Winning
Nominees and winners will be notified of the status of their nominations. We’ll recognize all nominees and honor our 2024 award winners at Sprinklr’s CX Unifiers event in New Orleans, May 7-9, 2024! Stay tuned for more details.
Frequently asked questions
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