Sprinklr contracts, MSAs, and legal documents

Legal Terms

Sprinklr has a consistent contract model for all programs, modules and services globally. Our standard contracts including their associated addenda are available below.

Master Services Agreements

USA,
Version 2.3, September 2023
SGP,
Version 2.3, September 2023
GBR,
Version 2.3, September 2023
BRA,
Version 2.3, September 2023
AUS,
Version 2.3, September 2023
Europe (CH),
Version 2.3, September 2023

Agency Master Services Agreements

Europe (CH)
Version 2.2, September 2023
GBR,
Version 2.2, September 2023
USA,
Version 2.2, September 2023

Acceptable Use

Acceptable Use Policy
Version 1.9, September 2023

Service Level Agreement

Service Level Agreement Sprinklr
Version 10.18, 20211109

Product/Service - Specific Terms

Advertising Managed Services T&C
Online Upstream BAA
Sprinklr PCI Addendum
Sprinklr Success Packages

Policies

Cookies

Social Media Terms

Twitter Limited Data License (EULA)

Data Protection

Data Processing Addendum
Version 2.5, September 2023
List of Sub-Processors

Financial Sector Addendum

Financial Sector Addendum
Version 1.0 FEB 2024

Check the previous version
of our documents here:

If a version is not on this page, please send a request to legal@sprinklr.com

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